Emerson

Category:

Web Design

Client:

Emrson

Duration:

12 weeks

Project Overview and challenges

Revolutionizing Configurator Excellence: A Case Study on Enhancing User Experience and Business Value at Emerson

Poor System Performance
The existing Configurator project faced performance issues, affecting user experience and efficiency.

Suboptimal UI/UX
The project lacked optimized processes, resulting in slow development velocity and delivery.

Process Optimization and Low Velocity
The project lacked optimized processes, resulting in slow development velocity and delivery.

Stakeholder Management
Managing diverse business units and their requirements posed challenges in stakeholder alignment.

Solutions Implemented

UI Design Leadership
Spearheaded a redesign of the user interface, focusing on improving user experience and interface aesthetics.

API Design Reviews
Played a crucial role in reviewing API designs, ensuring the functionality of key features like Preview Configuration and Check Model.

Problem Solving and Optimization
Applied problem-solving skills to address challenges and optimize processes, enhancing Configit tool utilization

Stakeholder Engagement
Engaged with diverse business units, ensuring alignment with organizational objectives and gathering comprehensive requirements.

Emrson's Journey to Success

  • Improved User Experience: The redesigned UI led to an enhanced user experience, improving usability and satisfaction.

  • Increased Business Unit Adoption: By addressing existing issues and providing a better user experience, multiple business units were encouraged to utilize the Configurator, leading to increased adoption.

  • Cost Savings: By leveraging Configurator development over Oracle Configurator, significant cost savings were achieved, saving millions of dollars for Emerson.